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Frequently Asked Questions

Getting started

What is BintiPlus?

A streaming service for African films, series, documentaries, and other stories.

How do I begin?

Create an account and enjoy a seven-day trial. Choose a prepaid package when it ends.

Where can I watch?

Watch in a supported web browser or the BintiPlus mobile app.

Packages and payments

What packages are available?

Basic, Standard, and Premium are offered for a week, month, three months, or year. Account shows current prices and benefits.

How do I pay?

Checkout uses Flutterwave and accepts available Tanzania mobile money methods and cards. Payments are in Tanzanian shillings.

Will I be charged automatically?

No. Access is prepaid and ends when your package expires unless you pay again. We send an expiry reminder in the app and by push notification when enabled.

Can I change packages?

Yes. Choose another package in Account. A renewal adds time to an active paid period.

Watching

Can I download a movie?

Standard and Premium allow eligible movies to be downloaded in the mobile app. Downloads are encrypted and expire after seven days or when your package ends, whichever comes first.

What quality will I get?

Basic offers up to SD, Standard up to HD, and Premium up to Full HD when that version is available.

Support

How can I get help?

Email info@bintiplus.com.